【DSE英文】Paper 2 Writing 點先可以穩5追星？(實戰篇5)

Subject: Disappointing Experience During Recent Stay

Dear Sir/Madam,

I hope this message finds you well（問好）. I am writing to express my dissatisfaction following my recent stay at the Seaside Hotel（寫信目的）. I had high expectations based on your enticing advertisement, which showcased luxurious rooms with balconies and stunning ocean views. Unfortunately, my experience was far from what was promised, and I believe it's essential to bring these concerns to your attention（簡述問題）.

First and foremost, the room I received was significantly different from what was displayed on your website（主題句）. While the advertisement depicted a spacious room with modern furnishings and a picturesque view, the actual room was cramped and lacked the promised amenities. The balcony was not only smaller than advertised but also overlooked a neighbouring building rather than offering an inviting ocean vista（解釋和例子）. This stark contrast left me feeling deceived and disappointed, as I had chosen your hotel specifically for the beautiful views advertised（總結句）.

Additionally, I encountered issues with the Wi-Fi service, which was inconsistent and often unreliable（主題句）. As someone who planned to work during my stay, this was particularly frustrating. The advertisement stated that Wi-Fi was included, yet I struggled to maintain a connection throughout most of my visit（解釋和例子）. This unforeseen inconvenience disrupted my plans and added to my dissatisfaction with the overall experience（總結句）.

Lastly, the level of room service provided did not meet my expectations（主題句）. The menu options were limited compared to what was advertised, and my order took an unusually long time to arrive. Upon receiving my meal, it was far from the quality I anticipated based on your promotional materials, which promised exceptional service and delightful dining experiences（解釋和例子）. This failure in service made my stay feel less enjoyable and left me questioning whether I would consider returning in the future（總結句）.

In light of these issues, I would appreciate a prompt response from you regarding how the hotel plans to address my complaints（重申不滿）. I believe that a partial refund for the room rate would be an appropriate gesture, given the significant discrepancies between what was advertised and the experience I received. Furthermore, I urge you to consider updating your website to reflect the true nature of your accommodations accurately. I look forward to your reply and a resolution to this matter（要求）.

Best regards,
Chris Wong